mercedes
—benz
Helping Mercedes-Benz to become more relevant to customers in their time of need.
Industry
Automotive
Service
Evidence-based design
De-risking new customer value propositions using evidence-based design.
What we did
We helped Mercedes-Benz to ideate and validate new service and maintenance value propositions for accident management and the sales of car parts - their biggest revenue streams second to it’s new car sales.
We used fast design cycles to:
- Quickly generate and prioritise hundreds of ideas.
- Build interactive prototypes to validate hypotheses with user.
- Adapt our designs to test again.
“Uncovering true value for customers in their time of need.”
© Snapp Technology 2025
Mühldorfstr. 881671 Munich Germany
mercedes
—benz
Helping Mercedes-Benz to become more relevant to customers in their time of need.
Industry
Automotive
Service
Evidence-based design
De-risking new customer value propositions using evidence-based design.
What we did
We helped Mercedes-Benz to ideate and validate new service and maintenance value propositions for accident management and the sales of car parts - their biggest revenue streams second to it’s new car sales.
We used fast design cycles to:
- Quickly generate and prioritise hundreds of ideas.
- Build interactive prototypes to validate hypotheses with user.
- Adapt our designs to test again.
“Uncovering true value for customers in their time of need.”
© Snapp Technology 2025
Mühldorfstr. 881671 Munich Germany
mercedes
—benz
Helping Mercedes-Benz to become more relevant to customers in their time of need.
Industry
Automotive
Service
Evidence-based design
De-risking new customer value propositions using evidence-based design.
What we did
We helped Mercedes-Benz to ideate and validate new service and maintenance value propositions for accident management and the sales of car parts - their biggest revenue streams second to it’s new car sales.
We used fast design cycles to:
- Quickly generate and prioritise hundreds of ideas.
- Build interactive prototypes to validate hypotheses with user.
- Adapt our designs to test again.
“Uncovering true value for customers in their time of need.”
© Snapp Technology 2025
Mühldorfstr. 881671 Munich Germany
mercedes
—benz
Helping Mercedes-Benz to become more relevant to customers in their time of need.
Industry
Automotive
Service
Evidence-based design
De-risking new customer value propositions using evidence-based design.
What we did
We helped Mercedes-Benz to ideate and validate new service and maintenance value propositions for accident management and the sales of car parts - their biggest revenue streams second to it’s new car sales.
We used fast design cycles to:
- Quickly generate and prioritise hundreds of ideas.
- Build interactive prototypes to validate hypotheses with user.
- Adapt our designs to test again.
“Uncovering true value for customers in their time of need.”
© Snapp Technology 2025
Mühldorfstr. 881671 Munich Germany
mercedes
—benz
.
Helping Mercedes-Benz to become more relevant to customers in their time of need.
Industry
Automotive
Service
Evidence-based design
.
De-risking new customer value propositions using evidence-based design.
What we did
We helped Mercedes-Benz to ideate and validate new service and maintenance value propositions for accident management and the sales of car parts - their biggest revenue streams second to it’s new car sales.
We used fast design cycles to:
- Quickly generate and prioritise hundreds of ideas.
- Build interactive prototypes to validate hypotheses with user.
- Adapt our designs to test again.
“Uncovering true value for customers in their time of need.”
© Snapp Technology 2025
Mühldorfstr. 881671 Munich Germany